Core, plugin and theme updates
Updates tested on a staging copy first, then released with a rollback point in case anything misbehaves.
Support
Website Maintenance & Support Services
Monthly care plans with backups, updates, security monitoring, uptime alerts, speed checks and a real person who fixes problems fast.
Built around your outcome
We make website maintenance practical, measurable and easier to manage.
Updates, backups, security, uptime, speed monitoring and priority support.
Our job is not to sell activity. It is to understand your customer, remove the friction that is holding growth back and deliver work that your team can use long after the project closes.
Every project begins with a short discovery phase. That lets us connect the work to your commercial priorities, define the right scope and avoid paying for features or tasks that will not meaningfully affect the result.
- Clear scope and milestones
- Named delivery lead
- Weekly progress visibility
- Ownership stays with you
Starting from $129/mo
Tell us where you are today and where you need to get to. We will return a tailored approach, timeline and fixed investment - no generic quote sheet.
Request your proposalWhat we deliver
A complete, focused website maintenance programme
Every engagement is tailored, but the following building blocks cover the work most clients need to move from uncertainty to a visible result.
Automated off-site backups
Daily backups stored away from your hosting account, with periodic restore tests rather than untested promises.
Security and malware monitoring
File integrity checks, login protection, firewall rules and fast removal if something does get through.
Uptime and speed checks
Monitoring that alerts us to downtime or slowdowns before your customers notice and before search rankings suffer.
Monthly care report
A short, readable summary of what changed, what was fixed and what needs your attention next.
Priority support hours
Included time each month for content edits, new sections and small improvements, with fast replies for urgent issues.
How it works
A simple process that keeps momentum high
You get structured decisions and regular visibility without unnecessary meetings or agency theatre.
1
Discover
We learn how your business creates value, how buyers decide and what success needs to look like.
2
Plan
You receive a clear scope, priorities, timeline and investment before implementation begins.
3
Create
Our specialists create the work in visible stages, with focused review points for your team.
4
Test
We test usability, mobile behaviour, speed, tracking and every customer-critical action.
5
Improve
We launch, measure the result and recommend the next highest-value improvement.
Why this approach works
Good work is easier to trust when the process is visible.
We document decisions, measure the signals that matter and leave you with assets, access and knowledge - not a dependency on an agency portal.
- Strategy that connects to a business goal
- Execution by specialists, not a handoff chain
- Measurement and a clear next-step recommendation
What we commit to in writing
- A written scope, timeline and price before work starts
- Direct access to the people doing the work, not a reseller layer
- Full ownership of your code, content, accounts and data
- Honest reporting, including what did not work and why
Common questions
Website Maintenance & Support FAQ
What is included in your Website Maintenance & Support service?
Every engagement starts with discovery, a written scope and a measurable goal. Core delivery covers core, plugin and theme updates, automated off-site backups, security and malware monitoring, plus documented handover and direct access to the team doing the work.
How much does Website Maintenance & Support cost?
Projects start from $129/mo, but the final investment depends on scope, content readiness, integrations and desired timeline. We send a fixed-scope proposal before work begins.
How long does Website Maintenance & Support take?
A focused first phase is usually delivered in two to four weeks. Larger multi-page, multi-location or integrated projects take longer; your proposal includes milestones and review dates.
Can you work with our existing team and tools?
Yes. We routinely work alongside in-house marketing teams, developers and external vendors. We agree responsibilities, access and approval flow during discovery so the work moves without friction.
What happens after delivery?
Care plans are proactive: we back up, update and monitor the site before an issue becomes a lost enquiry or an emergency.
Free consultation
Ready to talk through your website maintenance project?
Tell us where you want to go. We will return a clear plan, fixed scope and honest pricing within one business day.